fleet management means developing a varied set of fleet management skills and being responsible for a number of different areas and services which enable a business to work effectively and efficiently. The requisite skills to perform as a fleet personnel in an establishment require special training which is the main trust of this program Participants expected : Fleet management personnel or those wishing to gather expertise for future engagement. ? Roles of fleet managers and customers satisfaction ? Roles of fleet managers and customer satisfaction ? Financial resources management in fleet quarters ? Risk management for facility and fleet managers ? Business continuity management in fleet ? Contemporary issues in facility and fleet management